CARDINAL CLAIMS POLICY
Privacy Notice
Effective and last updated September 21, 2026
What Cardinal Claims stores
Organization account information, authorized-user details, claims, driver and customer directory records, recovery entries, communications, audit events, and uploaded evidence.
Why it is used
The information is used to operate claims workflows, preserve evidence, support authorized recovery activity, send requested communications, maintain security, and produce audit-ready records.
Isolation and access
Every record is scoped to its customer organization. Cardinal personnel and other customer organizations receive no automatic access. Any approved support session must use a named support identity, be limited to a specific purpose and time window, remain read-only unless additional access is expressly approved, and be fully logged.
Sharing
Information is shared only with service providers needed to operate the platform or with recipients selected by an authorized organization user. Cardinal Claims does not sell claim information.
Contact
Questions and privacy requests may be submitted to apps@cardinalecosystem.com.